Duration:
3 Day
Jose G. Saenz, Business Process Management and Continuous Improvement Practitioner
In a global and fast-paced environment, companies require, among different things, to be able to run their operations with a high level of excellence to stay competitive and profitable. This means that you need to be able to consistently meet or exceed your quality, on-time delivery, cost, and productivity performance, and whenever you are deviating from what is considered the standard or target, you can identify what is causing you to come up short and are able to make improvements to get back on track. This is what problem-solving is all about and is at the heart of Lean and any other business discipline you seek to apply to continuously improve organizational performance.
This Operational Excellence training course introduces you to the A3 methodology from Lean, which helps you follow a structured problem-solving approach to improve business performance, using proven methods, and tools that have been successfully used for decades across industries and domains.
It is a very practical, dynamic, and interactive course that will enhance your problem-solving knowledge and skills to improve your operations and contribute to any continuous improvement, operational excellence, and/or business transformation initiative.
Through constant individual and group activities based on real scenarios and applications, you will engage in an active learning process to acquire the knowledge and skills covered in this course.
You will learn world-class methodologies and tools from Lean and continuous improvement that are sought-after skills across businesses and industries globally. You will gain strong skills to solve business problems once and for all, knowing how to get to the root cause of the problem and executing effective actions that deliver sustainable results.
Leaders and managers at any organizational level of a business seeking to understand a better way to organize for process management and improvement.
The purpose of this course is to introduce an organizing structure for the business that leads to better products and services for customers.
Module 1: Define the problem you are trying to solve
Learning Objective:
✓ Define what is a problem
✓ Explain the difference between cause and created problem
✓ Know how to quantify the problem, including Six Sigma metrics (i.e. DPMO, DPU, etc.)
Module 2: Identify root causes of the problem
Learning Objective:
✓ Know how to describe the problem showing the gap in a run chart
✓ know how to breakdown the problem to identify main causes using Pareto Charts and Fishbone Diagrams
✓ Explain the importance of setting incremental improvement targets
✓ Apply 5xWhy method to identify root causes
Module 3: Develop countermeasures
Learning Objective:
✓ Define what are countermeasures
✓ Apply the Impact-Effort matrix to prioritize countermeasures
✓ Know how to create and action plan to implement countermeasures
Module 4: Monitor progress and evaluate the impact of improvements
Learning Objective:
✓ Define what are leading and lagging indicators to track progress
✓ Know how to conduct daily stand-up meeting to track progress and follow up on actions
3 Day
3 hours session each day
None required
PDF certificate posted to your LinkedIn profile
None
Course materials
$1400 (includes training & certification)
Completely online
On computers, tablets, and smartphones
EST (Eastern Standard Time)
To obtain the team discount below, book your team in one go, and ensure you input each team members individual respective email address, Our system will automatically calculate the correct discount level.
Discounts apply off the FULL PRICE only, and cannot be applied retrospectively if some team members have already booked.
Early Bird Discount
We can not combine Early Bird discounts with Team discounts, the system will give you the best discount option either Early Bird or Team, which ever is highest at the time.
All discounts must require payment at time of registration and before the cut-off date in order to receive the discount.
Shareable on:
GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
Oxford Management Centre
A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.
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Click HereMr. Jose Saenz is an Operational Excellence Leader with over 17 years of experience that ranges from being a management consultant to working in regional and global Fortune 500 companies in support and leadership roles driving continuous improvement and transformation initiatives.
He currently works for Philips Global Business Services based in Panama, supporting the North America and Latin America markets, as PMO & Operational Excellence Leader responsible to drive productivity and performance improvement initiatives and develop the continuous improvement capability adopting Lean.
Prior to Philips, he worked in Grainger as Process Manager for the Financial Shared Services organization, leading a team driving process improvement and standardization; Project Manager in Dell leading global scale projects to deploy new capabilities in the CRM to enable Sales processes across APAC, EMEA and Americas regions; Process Assistant Manager in Bladex (NYSE: BLX) leading process transformation initiatives across the organization leveraging BPM system capabilities.
He holds a Master of Science in Quality Engineering from the University of Central Florida, where he specialized in process improvement by applying Lean Six Sigma. He is a certified LSS Black Belt, Project Management Professional (PMP), and Disciplined Agile® Scrum Master.
Online Instructor-Led
15th, 17th & 19th May 2023
Time Zone
EST (Eastern Standard Time)
9:00 AM to 12:00 PM
Register before March 31st, 2023 & save 30% $980 $1400
Online Instructor-Led
5th, 7th & 9th June 2023
Time Zone
EST (Eastern Standard Time)
9:00 AM to 12:00 PM
Register before March 31st, 2023 & save 30% $980 $1400
Online Instructor-Led
26th, 28th & 30th June 2023
Time Zone
EST (Eastern Standard Time)
9:00 AM to 12:00 PM
Register before March 31st, 2023 & save 30% $980 $1400
“Jose is an excellent and dedicated instructor with the ability to develop great relationships with his students, always engaging them in continuous learning.”
Controlling & Reporting Specialist, Hilti Group
"Very instructional and passionate about continuous improvement and statistical analysis.”
MACO Specialist, Cervezeria Nacional
"The instructor is dynamic, interactive, crisp and clear.”
, Production Supervisor
Are you interested in having your team trained by our expert instructors.
Click HereAre you interested in completed bespoke tailored training for yourself.
Click HereDo you specific technical questions you want to ensure the course covers
Click HereAnswers to the questions we get asked the most.
This course introduces the participants to key Lean concepts and tools to develop strong problem-solving skills to improve operational performance using the A3 methodology.
No background knowledge is required.
Proqis Training Institute conducts thorough painstaking research to identify and select best-in-class instructors. Each is fully vetted to ensure they have a strong pedigree and track record in delivering world-class engaging training. We only select instructors who are considered by their peers as the industry's most progressive thought-leaders in their field.
Furthermore, each our instructors have a background as top flight leadership-level practitioners within the world's leading brands, disruptors and major global corporations. Such a Disney, Amazon, Google, Facebook, Caesars Entertainment, Toyota and many more.
In short, our courses deliver the very best, practical how to, what to training by the world's best experts.
You can attend any future training within 6 months or you can send a substitute attendee. All courses once booked are non-refundable.
Please call us at + 1 312-496 6621 or email proqistraininginstitute@proqis.com and we will be happy to help
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
No background knowledge is required. This course is designed for anyone interested in improving their innovation execution and leadership skills.
No
Proqis Training Institute is part of the Proqis family of companies, which are separate divisions of Global Media Research Ltd, including Proqis Digital & BTOES Insights which collectively is the world’s premier content and training platform for executives, with a particular focus in the Business Transformation & Operational Excellence Strategies (BTOES)
Registered Name: GLOBAL MEDIA RESEARCH LTD
Head Office: 50 Grosvenor Hill. London W1K 3QT. United Kingdom.
Place of Registration: England & Wales
Registered Office Address: 145-157 St John Street, London, EC1V 4PW, England, United Kingdom
Registered Number: 08771005
Contact Telephone Number: +44 203 435 8367 or +1 312 496 6621
Email: proqistraininginstitute@proqis.com
By George Strodtbeck
By Jose G. Saenz
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