In a global and fast-paced environment, companies require, among different things, to be able to run their operations with a high level of excellence to stay competitive and profitable. This means that you need to be able to consistently meet or exceed your quality, on-time delivery, cost, and productivity performance, and whenever you are deviating from what is considered the standard or target, you can identify what is causing you to come up short and are able to make improvements to get back on track. This is what problem-solving is all about and is at the heart of Lean and any other business discipline you seek to apply to continuously improve organizational performance.
This Operational Excellence training course introduces you to the A3 methodology from Lean, which helps you follow a structured problem-solving approach to improve business performance, using proven methods, and tools that have been successfully used for decades across industries and domains.
It is a very practical, dynamic, and interactive course that will enhance your problem-solving knowledge and skills to improve your operations and contribute to any continuous improvement, operational excellence, and/or business transformation initiative.
Through constant individual and group activities based on real scenarios and applications, you will engage in an active learning process to acquire the knowledge and skills covered in this course.
You will learn world-class methodologies and tools from Lean and continuous improvement that are sought-after skills across businesses and industries globally. You will gain strong skills to solve business problems once and for all, knowing how to get to the root cause of the problem and executing effective actions that deliver sustainable results.
Leaders and managers at any organizational level of a business seeking to understand a better way to organize for process management and improvement.
The purpose of this course is to introduce an organizing structure for the business that leads to better products and services for customers.
Module 1: Define the problem you are trying to solve
✓ Define what is a problem
✓ Explain the difference between cause and created problem
✓ Know how to quantify the problem, including Six Sigma metrics (i.e. DPMO, DPU, etc.)
Module 2: Identify root causes of the problem
✓ Know how to describe the problem showing the gap in a run chart
✓ know how to breakdown the problem to identify main causes using Pareto Charts and Fishbone Diagrams
✓ Explain the importance of setting incremental improvement targets
✓ Apply 5xWhy method to identify root causes
Module 3: Develop countermeasures
✓ Define what are countermeasures
✓ Apply the Impact-Effort matrix to prioritize countermeasures
✓ Know how to create and action plan to implement countermeasures
Module 4: Monitor progress and evaluate the impact of improvements
✓ Define what are leading and lagging indicators to track progress
✓ Know how to conduct daily stand-up meeting to track progress and follow up on actions
To obtain the team discount below, book your team in one go, and ensure you input each team members individual respective email address, Our system will automatically calculate the correct discount level.
Discounts apply off the FULL PRICE only, and cannot be applied retrospectively if some team members have already booked.
Early Bird Discount
We can not combine Early Bird discounts with Team discounts, the system will give you the best discount option either Early Bird or Team, which ever is highest at the time.
All discounts must require payment at time of registration and before the cut-off date in order to receive the discount.