Building a High-Performing Team: Leadership Skills that Drive Culture Transformation, Employee Engagement & Sustainable Results

Inspire those you lead and create lasting and profitable change for your company.

Ana Flavia Cavagnoli, MBA, CX Certified | Customer Experience Certified | Speaker and Mentor.

SKILLS YOU WILL GAIN
  • Change Management
  • Cultural Transformation
  • Employee Engagement
  • High-Performing Teams
  • Inspiration
  • Leadership AND / OR Transformational Leadership
  • OKRs
  • Organizational Culture
  • Performance Metrics
  • Purpose-Driven Organizations
  • Revenue
  • Team development

Course Introduction

WHAT YOU WILL LEARN

  • The Big Idea: What is cultural transformational, and why it drives results.
  • The Big How: 9 steps to cultural transformation.
  • Level-Up Your Leadership: Becoming a transformational leader:
    • Part 1: Shift from transactional to transformational leadership.
    • Part 2: Servant leadership and empathy as enablers for transformation.
    • Part 3: Learn and apply the 4 cornerstones of transformational leadership.
  • Building High-Performing Teams:
    • Part 1: How to recruit and identify employees aligned with your company’s values.
    • Part 2: Identify your team’s dysfunctional behaviors.
    • Part 3: How to manage conflicts.
    • Part 4: How to provide effective feedback and engage people.
  • Get Into Action:
    • Part 1: Create a cultural transformation strategy to drive profitability.
    • Part 2: Measure success with objectives and key results (OKRs)
    • Part 3: Create a roadmap for the future.

INTRODUCTION

In today’s competitive environment, Cultural Transformation is vital to any organization that needs to increase employee engagement, profitability, and growth.

The challenge is how to develop a strategy for Cultural Transformation, implement successful change management, and measure results.

In recent years, Transformational Leadership has risen to the surface as the new differentiator. Transformational leaders have skills to encourage, inspire and drive successful change.

If you want to develop Transformational Leadership skills, engage employees, and learn how to implement a strategic action plan, this course is for YOU!

The five main sections follow:

  • The Big Idea: What is cultural transformational, and why it drives results.
  • The Big How: 9 steps to cultural transformation.
  • Level-Up Your Leadership: Become a transformational leader. How to inspire others and drive cultural change.
  • Building High-Performing Teams: how to create a high-performing team, recruit the right people aligned with company culture, manage conflicts, engage employees, and provide effective feedback.
  • Get Into Action: Creating a strategy, metrics, and a roadmap to your future.

WHAT MAKES THIS COURSE SPECIAL

This experiential course takes you on a journey of self-discovery to improve your leadership skills, becoming the transformational leader capable of driving change.

Besides concepts, you will be able to identify where you need to grow as a leader.

The training will be insightful for you as a professional as it will lead you to a deep self-analysis as a leader and help you build a plan to be the best version you are called to be.

I will share practical and real case examples from my 20 years of experience in engaging teams, being inspirational leaders, and implementing strategies.

I will provide personality tests and share essential books to help you throughout your transformational journey.

WHY IS THIS COURSE UNIQUE

This course is unique because it goes beyond understanding the impact of cultural transformation in your organization; you will learn how to put it into action and how to implement a long-term plan to drive results.

This course tackles challenging topics such as cultural transformation, transformational leadership, employee engagement, and strategy in a practical way, going beyond concepts.

With my 20 years of experience working in large corporations, driving cultural change and employee engagement, you will experience unique sessions with practical examples and templates.

WHO SHOULD ATTEND

  • This training is targeted for emerging and established leaders.
  • Executives, CEO, Presidents, Directors, and Managers with direct reports. Individuals and leaders interested in shifting from a transactional to a transformational leadership style.
  • Individuals and leaders interested in shifting from a transactional to a transformational leadership style.
  • Individuals and leaders working in an organization challenged by employee engagement and measuring results.
  • Individuals and leaders interested in implementing a cultural change.
  • HR professionals interested in learning more about cultural transformation to support their organization and leaders.
  • Leaders interested in diving deep into a journey of self-discovery.
  • Professional consultants and coaches who want to expand their capabilities.

PURPOSE OF THE COURSE

To help you become the leader that inspires and drives impact in your organization.

Course Outline

DAY 1

The Big Idea.

What is cultural transformation, and why is it essential to drive change?

  • Learn the definition and key elements of cultural transformation.
  • Explore the benefits and value of cultural transformation.
  • Assess your current culture and challenges.
  • Understand the types of organizational culture and identify yours.
  • Apply the 9 steps to cultural transformation.
  • Avoid common mistakes in implementing cultural transformation.

DAY 2

Level up your leadership.

Becoming a Transformational Leader

  • Learn the types of leadership.
  • Identify the key elements of transformational leadership. (What you have, what you don’t have, what do you need to improve?).
  • Employ servant leadership and empathy to enable transformation.
  • Learn and apply the 4 cornerstones of transformational leadership in your workplace.

DAY 3

Building High-Performing Teams (HPT)

How to take the best from your team, engage people and manage conflicts.

  • How to identify and recruit employees aligned with the company values.
  • Identify your team’s dysfunctional behaviors.
  • How to manage conflicts.
  • How to provide effective feedback and engage people.

DAY 4

Get into Action.

Building your Strategy and putting it into action!

  • Create a cultural transformation strategy to drive profitability.
  • Measure success with objectives and key results (OKRs)
    What are OKRs? Difference between OKRs and KPIs, Why OKRs are relevant for purpose-centric organizations.
  • Part 3: Create a roadmap for the future.

Note: Practical examples and templates will be provided.

Duration:

4 Days

Time Segments:

3 hours session each day

Certification:

PDF certificate to add to your LinkedIn profile

Prerequisite:

None

Course Level Confirm the expertise level the course is pitched at

All Levels

What’s Included: Pre-Course Materials:

Not applicable

What’s Included: Course Materials:

Presentation Slide deck

Price:

$1100 (includes training & certification)

Globally Recognized External Accreditations / Credits:

N/A

Delivery:

Completely online

Accessible:

On computers, tablets, and smartphones

Time Zone:

EST (Eastern Standard Time)
2:00 PM to 5:00 PM

Conduct group trainings for this course in your company.

IN-COMPANY TRAINING

Call Me Back

  • Team of 3+ Get 25% discount
  • Team of 5+ Get 30% discount
  • Team of 7+ Get 35% discount
  • Team of 10+ Get 40% discount
  • Team of 20+ Get 50% discount

To obtain the team discount below, book your team in one go, and ensure you input each team members individual respective email address, Our system will automatically calculate the correct discount level. 

Discounts apply off the FULL PRICE only, and cannot be applied retrospectively if some team members have already booked. 

Early Bird Discount 

We can not combine Early Bird discounts with Team discounts, the system will give you the best discount option either Early Bird or Team, which ever is highest at the time. 

All discounts must require payment at time of registration and before the cut-off date in order to receive the discount.

Certificates

Shareable on:

You will have two options for certification post-course. Either just complete all course content to obtain your Certification of Attendance or you can choose to achieve a highly valued Proqis Certified Accreditation by taking a post-course exam. If you pass you will receive a Proqis Certified Transformational Leadership (PCTL) Certification and a Certification of Accomplishment LinkedIn Proqis Certified Transformational Leadership Practitioner (PCTLP)  Badge which you can put on your LinkedIn Profile with a click on our platform.
 
WHY CERTIFY
 
Proqis Certified Transformational Leadership (PCTL) is a comprehensive certification designed to validate that leaders in various job functions have a foundational knowledge of the important concepts of cultural transformation, employee engagement, transformational leadership, and how to implement a strategic plan.
 
OUR CERTIFICATIONS ARE TRUSTED BY PROFESSIONALS AT THESE COMPANIES
 
Proqis certifications confirm knowledge in top emerging Business Transformation, Digital Transformation & Operational Excellence & Innovation Excellence areas that rapidly evolving and growing, and Proqis offers certifications that align with the most current and expanding fields.
 
WHY PROQIS CERTIFICATIONS?
 
Proqis certifications don’t just offer knowledge, they are created by industry leaders with years of experience in the subject matter, Proqis Certifications align with real jobs and roles within the Business Transformation, Digital Transformation & Operational Excellence & Innovation Excellence industry.
 
Proqis certifications are also vendor-neutral, so the knowledge gained can be applied regardless of the business environment.  They are not tied to just one product or framework.
Exam Benefit
 
The Proqis Certified Transformational Leadership (PCTL) exam will certify that the successful candidate has the foundational knowledge of Transformational Leadership, Cultural Change, Employee Engagement, and Strategy tools that will enable them to become a capable Transformational Leader in any organization.
 
Exam Duration
15 minutes - 30 minutes
 
Number of Questions
15
 
Exam Format
Multiple Choice/Multiple Response
 
Passing Score
75%

In-House In-Person or Virtual Team Training

Are you interested in having your team trained by our expert instructors. 

Want Bespoke One-2-One Coaching

Are you interested in completed bespoke tailored training for yourself.

Would Like to Speak To The Instructors

Do you specific technical questions you want to ensure the course covers

Instructor

Ana Flavia Cavagnoli, MBA, CX Certified | Customer Experience Certified | Speaker and Mentor.

Ana Cavagnoli has over 20 years of experience working in large organizations leading change by inspiring and empowering people.

Ana has implemented strategies and process improvements with significant bottom line results during her career.

She is a transformational leader that knows how to drive performance by crafting and sharing a clear vision, defining measurements, and elevating collaboration throughout cross-functional teams locally and globally.

CAREER HIGHLIGHTS:

  • 20 + years of expertise in Customer Experience (CX), Process Improvement, Supply Chain Management (Logistics, Quality, Procurement), Project Management, Product Management, and Business Value Strategies.
  • She has led as Director of Quality, Sr Customer Experience Manager, and Logistic Manager.
  • Experience working with Agile Organizations implementing Business Strategy (Vision, Outcomes) and metrics to measure success (OKRs).  Coaching and mentoring squads at Johnson and Johnson.
  • Played a Customer Experience / Employee engagement leadership role in managing USA Area East $1.3B, 6 territories with 26 offices at Schindler Elevators Corporation
  • LANGUAGES: Fluent in English, Spanish, and Portuguese.
  • INTERNATIONAL EXPERIENCE: Wide range of international (10 different countries) 
     Founder of Ignite Business, acting as a speaker, consultant, mentor, and training team.

Linkedin profile: www.linkedin.com/in/anacxstrategy/

Dates & Prices

This course will take place over a Zoom Meeting and you will receive a unique link and access details shortly after registering. 
 
The course will take place over four days, with each day comprising 3 hours of sessions. The sessions will run from 2:00 PM to 5:00 PM. Specific time zones will vary based on dates, see below. 

Online Instructor-Led

25th-28th September 2023
Time Zone
EST (Eastern Standard Time)
2:00 PM to 5:00 PM

Register before July 7, 2023 & save 40% $660 $1100

Online Instructor-Led

24th – 27th October 2023
Time Zone
EST (Eastern Standard Time)
2:00 PM to 5:00 PM

Register before July 7, 2023 & save 40% $660 $1100

Testimonial

I have been fortunate enough to have Ana lead several workshops for my team. Ana's robust business background coupled with her servant leadership allows her to quickly establish credibility and rapport while fostering a safe space for learning. Hr passion is contagious and her ability to motivate and inspire transformational change is outstanding.

Mike Azzaro

Vice President, Fire Install Operations, Johnson Controls

Ana is one of the best leaders I have seen in over 30 years in the working world. She has the talent for presenting information in a clear and concise manner that is both pertinent and engaging. Ana keeps her audience enthused through her direct approach and has the ability to influence people to arrive at well-informed decisions that generate results.

AL Williams

Sr Director, NJ Transit

Ana is a woman who connects dots and brings simplicity to the room. Ana has a unique talent for transforming complex topics into simple ones, bringing passion and collaboration to whatever she works on. Her contagious energy enables business transformation, and her constructive approach changes lives.

Juliana Silva

Global Business Leader & DBA Student, Grenoble Ecole De Management (France)

Ana has a great influence over people. She can start a movement with one phrase or idea, and people get on board.

Kristen Cales

CX Manager, Schindler Elevators Corporation

I had the opportunity to attend one training from Ana in my organization. She delivered strategic and practical training for all IT departments and gave us a fresh perspective on improving IT solutions. On top of that, Ana engages and inspires everyone around her. She provides a true sense of mission and purpose, as I have never seen before. I cannot express in words her dedication, insightfulness, and commitment to every topic she embraces. She shares her vision in an impactful way.

Oliver Formicola

IT Manager,

In-House In-Person or Virtual Team Training

Are you interested in having your team trained by our expert instructors. 

Want Bespoke One-2-One Coaching

Are you interested in completed bespoke tailored training for yourself.

Would Like to Speak To The Instructors

Do you specific technical questions you want to ensure the course covers

Attendees

Frequently Asked Questions

Answers to the questions we get asked the most.

Does this course require any prerequisites?

No.

Why should I pick Proqis Training Institute over any other training provider?

Proqis Training Institute conducts thorough painstaking research to identify and select best-in-class instructors. Each is fully vetted to ensure they have a strong pedigree and track record in delivering world-class engaging training. We only select instructors their peers consider the industry's most progressive thought leaders in their field.

Furthermore, each of our instructors have a background as top-flight leadership-level practitioners within the world's leading brands, disruptors, and major global corporations, such as Disney, Amazon, Google, Facebook, Caesars Entertainment, Toyota, and many more.

In short, our courses deliver the very best, practical how-to, what-to training by the world's best experts.

What background knowledge is necessary?

No specific background knowledge is necessary. Any manager or leader within an organization will be prepared for this course.

I have questions about this course.

Please call us at + 1 312-496 6621 or email proqistraininginstitute@proqis.com and we will be happy to help

After the seminar, can I implement what I learned?

Yes, everything you learn can be immediately applied in your organization. Additionally, you will begin to change how you lead others during the course itself.

Is this course really 100% online? Do I need to attend a class in person?

This course is completely online, so there’s no need to attend a classroom in person. You can access your lectures, readings, and assignments anytime and anywhere via the web or mobile

Why should I pick Proqis Training Institute over any other training provider?

Proqis Training Institute conducts thorough painstaking research to identify and select best-in-class instructors. Each is fully vetted to ensure they have a strong pedigree and track record in delivering world-class engaging training. We only select instructors who are considered by their peers as the industry's most progressive thought-leaders in their field.

 

Furthermore, each our instructors have a background as top flight leadership-level practitioners within the world's leading brands, disruptors and major global corporations. Such a Disney, Amazon, Google, Facebook, Caesars Entertainment, Toyota and many more. 

 

In short, our courses deliver the very best, practical how to, what to training by the world's best experts.

What happens if I cannot make the course?

You can attend any future training within 6 months or you can send a substitute attendee. All courses once booked are non-refundable. 

I have questions about this course.

Please call us at + 1 312-496 6621 or email proqistraininginstitute@proqis.com and we will be happy to help

Is this course really 100% online? Do I need to attend a class in person.

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device. 

What background knowledge is necessary?

A basic knowledge of how a business operates is useful for understanding the concepts and actions discussed during the course.

Does this course require any prerequisites?

No

Who is Proqis Training Institute?

Proqis Training Institute is part of the Proqis family of companies, which are separate divisions of Global Media Research Ltd, including Proqis Digital & BTOES Insights which collectively is the world’s premier content and training platform for executives, with a particular focus in the Business Transformation & Operational Excellence Strategies (BTOES) 

 

Registered Name: GLOBAL MEDIA RESEARCH LTD

Head Office: 50 Grosvenor Hill. London W1K 3QT. United Kingdom.

Place of Registration: England & Wales

Registered Office Address: 145-157 St John Street, London, EC1V 4PW, England, United Kingdom

Registered Number: 08771005

Contact Telephone Number: +44 203 435 8367 or +1 312 496 6621

Email: proqistraininginstitute@proqis.com