The Essentials of Continuous Improvement and Business Optimization

Rias Attar, Business Transformation Leader | Project/Change Management Expert | Cultural Integration Leader | Operational Excellence Professional | Senior Operations Executive | Strategist

Course Introduction

WHAT YOU WILL LEARN

You will learn how to identify areas to improve your business, understand internal and external customers’ needs, outline improvement roadmap, generate and prioritize ideas, put adequate tools in place, manage resistance to continue moving forward, monitor and track progress, and deliver ambitious goals.

By the end of this course, you will feel very comfortable leading business improvement initiatives, utilizing tools, organizing tasks, monitoring improvement, and delivering great results. You will also learn “What” to do and “How” to lead continuous improvement initiatives.

INTRODUCTION

This one-day training session will enable you to find areas for improvement in your organizations then utilize tools and successfully lead efforts to find the root cause of issues, provide solutions, redesign processes, improve operations, and realize substantial benefits for your organization such as an increase of company/product ratings, boost customer/employee satisfaction, grow revenue, and lower cost.

WHY IS THIS COURSE UNIQUE & SPECIAL

It is more than just a continuous improvement certification course that outlines theories. This training will offer enough knowledge, real-life examples, and hands on tools to effectively trigger and deliver continuous improvement initiatives that could save your company significant amount of money, generate incremental revenue, and improve satisfaction of customers or employees.

PREREQUISITES

  • Basic knowledge in Excel
  • Access to good internet
  • The will to succeed and help your organization improve.

WHAT'S INCLUDED

  • Course materials in PDF will be distributed after the course is complete.
  • Continuous Improvement Tools in Excel or Word Document
  • A digital version of Mr. Rias Attar’s best seller: “Change to Win”

WHO SHOULD ATTEND

  • CEOs, COOs, CFOs, VPs, Directors, Managers, Leaders, Business Owners, Entrepreneurs
  • Employees and business leaders who are leading change in their organizations.
  • Individuals who would like to know more about business optimization to potentially pursue it as a career!

Course Outline

Day 1

  • Intro to business transformation and optimization
  • Change to add value.
  • The importance of Data
  • Customer Journey
  • Lessons Learned from efforts that failed.
  • Problem Solving
  • Safer, better, faster, smarter, cheaper (maybe)
  • Generating Ideas
  • Prioritization and selection of initiatives identified.
  • Transformation road map
  • The importance of having good sponsors
  • Getting out of the “Comfort Zone”
  • VOP, VOB, VOC
  • 3Ms: Muda, Mura, Muri
  • Process Mapping and VSM

Day 2

  • A3, JDI, OPDCA, DMAIC, DMADV (DFSS)
  • Root Cause Analysis (RCA)
  • Fishbone Diagram
  • Pareto Analysis
  • Kano Model
  • SIPOC
  • Poka Yoke
  • Accuracy vs. precision
  • Strategies to improve revenue and market share.
  • Improving customer satisfaction
  • Tracing and tracking improvement
  • Managing Resistance
  • Quick intro to Project Management and how to utilize during CI efforts.
  • Quick intro to Change Management and why it is so important to include in any CI efforts.
  • Soft skills - A great project manager possesses the technical capabilities and knowledge to get the job done, but also the people skills to ensure they can manage and partner with the project stakeholders. This will highlight some of the most important soft skills needed to be a successful project leader.

Duration:

2 Days

Time Segments:

4 hours Training

Certification:

PDF certificate to add to your LinkedIn profile

Course Level:

All Levels

What’s Included: Pre-Course Materials:

Not applicable

What’s Included: Course Materials:

Course materials in PDF will be distributed after the course is complete.

Price:

$1400 (includes training & certification)

Globally Recognized External Accreditations / Credits:

N/A

Delivery:

Completely online

Accessible:

On computers, tablets, and smartphones

Time Zone:

EST (Eastern Standard Time)
9:00 AM to 1:00 PM

Conduct group trainings for this course in your company.

IN-COMPANY TRAINING

Call Me Back

  • Team of 3+ Get 25% discount
  • Team of 5+ Get 30% discount
  • Team of 7+ Get 35% discount
  • Team of 10+ Get 40% discount
  • Team of 20+ Get 50% discount

To obtain the team discount below, book your team in one go, and ensure you input each team members individual respective email address, Our system will automatically calculate the correct discount level. 

Discounts apply off the FULL PRICE only, and cannot be applied retrospectively if some team members have already booked. 

Early Bird Discount 

We can not combine Early Bird discounts with Team discounts, the system will give you the best discount option either Early Bird or Team, which ever is highest at the time. 

All discounts must require payment at time of registration and before the cut-off date in order to receive the discount.

In-House In-Person or Virtual Team Training

Are you interested in having your team trained by our expert instructors. 

Want Bespoke One-2-One Coaching

Are you interested in completed bespoke tailored training for yourself.

Would Like to Speak To The Instructors

Do you specific technical questions you want to ensure the course covers

Instructor

Rias Attar, Business Transformation Leader | Project/Change Management Expert | Cultural Integration Leader | Operational Excellence Professional | Senior Operations Executive | Strategist

  • Business Transformation Leader | Project/Change Management Expert | Cultural Integration Leader | Operational Excellence Professional | Senior Operations Executive | Strategist
  • Author of the bestselling book: “Change to Win”
  • An industry-awarded executive who held leadership roles at companies such as: Caesars Entertainment, DHL Express, Maple Leaf Foods Canada, and General Electric.
  •  Multiple industry experience: hospitality, entertainment, casino, education, CPG, FMCG, food and beverage (F&B), manufacturing, and retail
  • Over 25 years of proven cross-functional business operations, transformation and growth.
  • Advisory Board Member at University of Nevada Las Vegas
  • Master of Business Administration (MBA), University of Texas, Project Management Professional (PMP), Lean Six Sigma Black Belt (LSSBB), Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), and Prosci Change Management Practitioner (CMP)

Awards, Media, and Keynote Publication

o   Awarded for Best Achievement of Operational Excellence – Global BTOE Summit 2019

o   Featured in Gaming & Leisure Magazine to address Strategy, Delivery, and Culture

o   Interviewed with Entrepreneur Magazine to discuss how to improve business strategy to deliver positive results

 

LinkedIn Profile: https://www.linkedin.com/in/rias-attar/

Dates & Prices

This course will take place over a Zoom Meeting and you will receive a unique link and access details shortly after registering. 
 
The course will take place over one day, with each day comprising 4 hours of sessions. The sessions will run from 9:00 AM to 1:00 PM. Specific time zones will vary based on dates, see below. 

Online Instructor-Led

14-15 September 2023
Time Zone
EST (Eastern Standard Time)
9:00 AM to 1:00 PM

Register before June 23, 2023 & save 40% $840 $1400

Online Instructor-Led

12-13 October 2023
Time Zone
EST (Eastern Standard Time)
9:00 AM to 1:00 PM

Register before June 23, 2023 & save 40% $840 $1400

Online Instructor-Led

6-7 November 2023
Time Zone
EST (Eastern Standard Time)
9:00 AM to 1:00 PM

Register before June 23, 2023 & save 40% $840 $1400

Testimonial

I think this class was very effective and beneficial. In my current role I've recently been tasks “Rias was very engaging and communicated the training efficiently. The training was paced very well. I did not feel like it dragged or rushed. I would definitely recommend this to colleagues.

,

Rias is a wonderful presenter, and the content is extremely valuable not only from a project management knowledge perspective, but also from a people management approach. I particularly enjoyed the soft skills portion and how to handle resistance when it comes to managing your project.

,

All information that was presented was clear and concise. I was unsure if I should pursue a different career, but I am certain now what my next step is in my professional development. I will definitely attend any other trainings offered by Rias.

,

I loved this class. I hope to have more in the future. I would even come to this class on the weekend. I believe this will help me out in my new role. I can't thank you enough for making this available.

,

I liked this course. It was valuable and something I can utilize. I plan to use these in my everyday work and also pursue further education. Thanks for the time and effort.

,

Rias was very interactive and easy to talk to. He answered all the questions and made me feel like I could reach out to him if I thought of another. He is definitely the right trainer for this subject, and I am very happy to have his materials to use in the future.

,

The training was very beneficial. It gives you a brief overview of the area that can help you change the way you look at a project and tackle it. I do want more training in this area. I think to really use the knowledge given, I want more training and sessions to help really get the subject matter down.

,

I think this class was very effective and beneficial.

,

In-House In-Person or Virtual Team Training

Are you interested in having your team trained by our expert instructors. 

Want Bespoke One-2-One Coaching

Are you interested in completed bespoke tailored training for yourself.

Would Like to Speak To The Instructors

Do you specific technical questions you want to ensure the course covers

Instructor Book

Book highlights:

  • Change is inevitable. Failure doesn't have to be. Change sparks opportunities when you strike the right balance between strategy, delivery, and culture.
  • Change is not easy, but not changing can be fatal. Leaders and business owners who ignore it do so at their peril. In our fast-paced era of disruptive technology and environment, there’s no room for ego and no such thing as being “too big to fail.” The majority of the original Fortune 500 companies named in 1955 are not around today fallen from their top rank, gone bankrupt, or merged with other companies. Who remains standing or emerges after the coming decade won’t be up to chance.
  • It’s not about survival of the biggest—it’s survival of the nimblest. Only those companies who can adapt to the ever-changing landscape will escape extinction. Changing for the sake of change is meaningless without predefining a brighter vision. In Change to Win, award-winning business strategist and project/change management expert Rias Attar illuminates the three pillars of business growth and shows you how your organization can succeed where other businesses have failed.
  • By adopting an action-oriented mindset and customer-centric approach, and leveraging proven innovative technologies, you can embrace change —all while building a healthy workplace culture and delivering positive results. You can change to win.

Attendees

Frequently Asked Questions

Answers to the questions we get asked the most.

How will this course help me advance my career and develop my skills personally as well?

This course will help you develop unique skills and practical knowledge to effectively lead or sponsor business optimization and continuous improvement initiatives. You will also learn about tools and utilize business improvement skills to tackle any project in life even on the personal level. Finally, it will highlight effective “people skills” to make you a savvy communicator so that you can manage different people from different backgrounds.

Do I need any prior experience or knowledge to take this course?

No, you do not need any prior business or project experience or knowledge to take this course.

Will I receive a certificate upon completion of the course?

Yes, those who complete the full course will receive a certificate of completion.

I have questions about this course.

Please call us at + 1 312-496 6621 or email proqistraininginstitute@proqis.com and we will be happy to help

Who is Proqis Training Institute?

Proqis Training Institute is part of the Proqis family of companies, which are separate divisions of Global Media Research Ltd, including Proqis Digital & BTOES Insights which collectively is the world’s premier content and training platform for executives, with a particular focus in the Business Transformation & Operational Excellence Strategies (BTOES) 

 

Registered Name: GLOBAL MEDIA RESEARCH LTD

Head Office: 50 Grosvenor Hill. London W1K 3QT. United Kingdom.

Place of Registration: England & Wales

Registered Office Address: 145-157 St John Street, London, EC1V 4PW, England, United Kingdom

Registered Number: 08771005

Contact Telephone Number: +44 203 435 8367 or +1 312 496 6621

Email: proqistraininginstitute@proqis.com